Analytical Modeling of the Queuing System in a MATLAB Software Package
Analytical Modeling of the Queuing System in a MATLAB Software Package
Abstract – The paper dwells on the Pension Fund public services assurance process, as analytical modeling of the queuing system (QS), for the purpose of increasing the effectiveness of its operation; for developing a mathematical model, there has been analyzed the single-channel QS of the pension window. The set problem has been resolved by using a MATLAB software package. As a result of modeling, there have been calculated the system’s absolute, nominal and relative carrying capacities. The paper also provides recommendations worked out on the basis of the analysis.
Key words – modeling, public services, carrying capacity, intensity, effectiveness.
